Privacy Policy

We are Elephant Fitness

Our website address is:

Your privacy is important to us, and maintaining your trust is paramount to us. We are fully committed to keeping your personal information safe.

This privacy policy is intended to provide you with information about the personal information we collect and how that information is used and shared.

If you have any questions regarding our privacy policy,

you can email us at

or write to us at

Elephant Fitness
Yellow House
R32 K6K4

What personal data we collect

Personal data means any information relating to you which allows us to identify you, such as your name, contact details, payment details and information about your access and use of our website.

We may collect personal data from you when you purchase goods from us via or website (, or when you contact us.

Specifically, we may collect the following categories of information:

  1. Name, home address, e-mail address, telephone number, credit/debit card or other payment details;
  2. Information about your use of our website.
  3. The communications you exchange with us or direct to us via emails, chat service, calls, and social media.
  4. Location, including  geographic location of your computer or device through your IP Address.


What do we use your personal data for

When you purchase something from us, we collect the personal information you give us such as your name, address, phone number and email address.

We need this to complete your orders, provide customer service and facilitate returns. We keep a record of your contact history to provide you with customer service and support.

When you browse our store, we also automatically receive your computer’s  (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our store, new products and other updates.

We do not store credit card details nor do we share customer details with any 3rd parties.

We will also use most of the data above  to help us better understand  our customer base and how our customers use our website. We do this to provide you with a better and safer shopping experience.


Security of your personal data

We follow strict security procedures in the storage and disclosure of your personal data, and to protect it against accidental loss, destruction or damage. The data you provide to us is protected using SSL (Secure Socket Layer) technology. SSL is the industry standard method of encrypting personal information and credit card details so that they can be securely transferred over the Internet.

All payment details are transmitted over SSL across dedicated network infrastructure (Multiprotocol Label Switching-MPLS) and stored in compliance with Payment Card Industry Data Security Standards (PCI DSS).



This site uses cookies to enable us to improve our service to you.

Cookies are small text files that are transferred to your computer’s hard drive through your web browser to enable us to recognise your browser and help us to track visitors to our site; thus enabling us to understand better the products and services that will be most suitable to you. A cookie contains your contact information and information to allow us to identify your computer when you travel around our site for the purpose of helping you accomplish your purchase. Most Web browsers automatically accept cookies, but, if you wish, you can change these browser settings by accepting, rejecting and deleting cookies. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If you choose to change these settings, you may find that certain functions and features will not work as intended.

For more information about cookies and how to stop cookies being installed visit the following website:


Who we share your data with

Our trusted partners, for example our delivery companies, need your name, address, phone number etc to allow them to complete their delivery to you.

Credit and debit card companies which facilitate your payments to us, and anti-fraud screening, which may need information about your method of payment and flight booking to process payment or ensure the security of your payment transaction


How long we retain your data

We will not retain your data for longer than is necessary to complete the purpose it is being processed for.

When we no longer need your personal data, we will securely delete or destroy it.


What rights you have over your data

You have the following rights relating to your personal information,

 The right to be informed about how we use your information

The right to access any personal data we hold about you

 The right to correct any inaccurate information that we hold about you

  The right to request that we delete information that we hold about you

The right to request that we stop processing your information, i.e., using it for all the purposes set out in this privacy policy

 The right to access your information in such a way so that it can easily be transferred from environment to another in a safe and secure way

 The right to object to, and opt out of our email marketing at any time


Changes to privacy Policy

Our Privacy Policy may change from time to time, and any changes to the statement will be communicated to you by way of an e-mail or a notice on our website.

Privacy Preferences
When you visit our website, it may store information through your browser from specific services, usually in form of cookies. Here you can change your privacy preferences. Please note that blocking some types of cookies may impact your experience on our website and the services we offer.